Shipping policy

We aim to provide a seamless shopping experience, which includes reliable and timely shipping. Below are the details of our shipping policy:

BAE Wear provides free delivery all over Pakistan, all deliveries are subject to stock availability. We endeavor to deliver orders within 7 working days subject to the provision of a valid address within Pakistan. No dispatches can be made on weekends, public holidays, and outside normal business hours.

Once your order is placed, you will receive an order confirmation email & WhatsApp notification with details of your items. After your order has been processed and shipped, you'll receive a tracking number. You can track your shipment by visiting the carrier’s website and entering your tracking number.

Please allow up to 48 hours for tracking information to update after the shipping confirmation email is sent.

In COD (cash on delivery), delivery shall only be made against cash payment in full. A signature will be required upon delivery of products to you. If no person is present at the delivery address provided by you during normal working hours, goods will be returned to us by the courier after a re-attempt.

While we make every effort to ensure timely delivery, there may be unforeseen delays due to weather conditions, holidays, or carrier issues. We are not responsible for delays caused by the shipping carrier or circumstances beyond our control. However, we will assist in tracking and resolving issues if necessary.

If your order is lost or damaged in transit, please contact our customer service team as soon as possible. We will work with the shipping carrier to resolve the issue and ensure your order is either replaced or refunded.